Iata Ticketing Handbook
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The Passenger Agency Programme 1 Agent/IATA Relationship 2 Travel Agency Commissioner 3 Code of Practice for Credit Card and Other Card Transactions made against an Airline's Merchant Agreement 4 Payment Card Industry - Data Security Standards 7 Inclusive Tour Codes 7 Code of Reservations Ethics 8 Guidelines on Correct Usage of CRS Reservations Systems 9 IATA International Travel & Tourism Training Programme 10 Carriage of Dangerous Goods 11 Use of IATA Logo 15 Resolution 049x - Fare Changes 15 Resolution 204c - Free-Reduce Fares for Tour Conductors 16 Glossary of Commonly Used Terms 20. The IATA Passenger Agency Programme is a global programme designed to facilitate the secure distribution and sale of airline tickets through a network of financially vetted and reliable accredited sales locations. The Programme is administered by IATA on behalf of its Members. Policy development and changes to the operating Passenger Sales Agency Rules and the rules governing reporting and settlement of sales are controlled by the Passenger Agency Conference The Programme incorporates two main features namely. The Billing and Settlement Plan (BSP) is a system designed to simplify the selling, reporting and remitting procedures of IATA Accredited Passenger Agents on behalf of BSP Airlines.
The first BSP developed by IATA was launched in 1971 in Japan. Today BSP is a worldwide system covering over 160 countries and territories. In 2008, more than 58,000 Agents and 400 Airlines participated in the BSP network, generating gross sales through the BSP of over USD 240 billion. Intellistim Be-28e Manual. The BSP reduces Airline distribution costs and at the same time provides Agents with a cost- effective system for selling the products and services of those Airlines that elect to participate in the BSP. The existence of a BSP enables Airlines and Agents alike to save on administrative overheads, whilst streamlining their services to the customer. It provides more time for BSP participants' selling activities since the administrative burden on management is greatly reduced by the simplification of the issuance, controlling and reporting of sales and settling of monies due.
For further information on the BSP, please refer to the BSP Manual for Agents (download from www.iata.org/agenthome ).
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